Shipping policy

Shipping Availability

  • United States

SoundSwell uses Fulfillment by Amazon to ship orders from fulfillment centers around the United States. SoundSwell is unable to fulfill orders to P.O. boxes using Amazon FBA. To ship to a P.O. box, we recommend ordering from the SoundSwell Amazon store.

  • United Kingdom

SoundSwell uses manual fulfillment with UPS to ship orders to the United Kingdom. Please allow 2-3 days of additional processing time for orders to the U.K. 

  • Australia

SoundSwell uses manual fulfillment with UPS to ship orders to the Australia. Please allow 2-3 days of additional processing time for orders to the Australia. 

  • New Zealand

SoundSwell uses manual fulfillment with UPS to ship orders to the New Zealand. Please allow 2-3 days of additional processing time for orders to the New Zealand. 


Order Processing Time

  • Most orders ship next business day after we receive your purchase (*business days exclude weekends and holidays).
  • During high-volume periods shipping may be delayed by 1-2 business days.
  • Pre-order ship windows vary and are noted on the individual product page.
  • Contact us if you have any questions about when your order will ship.

      Shipping Times to the Contiguous U.S.

      Shipping times to Contiguous U.S. vary depending on your location and selected shipping speed. Shipping costs vary by shipping times. Standard shipping is generally free.

      • Standard shipping: 4-5 days
      • Expedited shipping: within 2 days
      • Priority shipping: within 1 day

      Shipping Times to Alaska and Hawaii

      Shipping times to Alaska and Hawaii vary depending on the destination and selected shipping time. Shipping costs vary by shipping times. Standard shipping is generally free.

      Alaska & Hawaii

        • Standard shipping: 3-7 days
        • Expedited shipping: 2-5 days
        • Priority shipping: within 1-4 days

      Shipping Times to United Kingdom

      Shipping times to the U.K. vary depending on your location and selected shipping speed. Shipping costs vary by shipping times. Estimated times via UPS are as follows:

      • UPS Worldwide Saver: 2-3 days
      • UPS Worldwide Expedited: 1-3 days

      Shipping Times to Australia

      Shipping times to Australia vary depending on your location and selected shipping speed. Shipping costs vary by shipping times. Estimated times via UPS are as follows:

      • UPS Worldwide Saver: 2-3 days
      • UPS Worldwide Expedited: 1-3 days

      Shipping Times to New Zealand

      Shipping times to New Zealand vary depending on your location and selected shipping speed. Shipping costs vary by shipping times.

      • UPS Worldwide Saver: 2-3 days
      • UPS Worldwide Expedited: 1-3 days